Kakamega's Shopping Malls Landscape: Naivas Opens New Branch
With currently establishing over 100 stores nationwide, the new one in Kakamega is now its 101 retail store.
Conrad Isiongo
Most commercial real estate analysts and leasing experts consider shopping malls to be steadily growing assets and prosperous real estate investments. This comes with the much-anticipated grand opening of Naivas Mall in Kakamega County.
With 30 years of existence and branches all over the country, opening a new one specifically in Kakamega comes as a result of its expansion measures, which include eliminating its services not only in Nairobi but regionally. With currently establishing over 100 stores nationwide, the new one in Kakamega is now its 101 retail store.
[Image of customers flocking the new Naivas branch in Kakamega Town. Photo by Conrad Isiongo.]
Naivas strives to create a shopping mall that meets the needs and wants of the local mwananchi . The branch in Kakamega will not only provide multidimensional services and amenities to residents in Kakamega but also create wide employment for hundreds of people who will operate as cashiers, sales associates, store managers, drivers, security guards, janitors, and others working in retail and joints inside the mall.
Naivas's head of operations, Peter Mukuha stated that the Kakamega branch marked the retailer's entry into a completely new territory."We are super delighted that we are finally making an entry into Kakamega, which has certainly been the most requested branch in the recent past. I am proud that we are finally able to fulfill this long-standing request by the great people of Kakamega," uttered Mukuha.
The branch newly launched in Kakamega is outstanding, exceptional, and definitely a place not only to shop but also explore with its Naivas Deli offering freshly liked meals, Naivas clothing comes with stylish fashionable clothing for both men, women, and children, Naivas bakery has a wide variety of freshly bakery products talk off cakes, bread, mandazis, and cookies, Naivas butchery offering customers with yummy livestock products, Naivas furniture has modern and classy furniture for homes and offices, Naivas electronics which displays different and diverse electric gadgets, Naivas liquor stores provide sweet alcoholic beverages and Naivas soko where one can purchase a variety of food and household essentials all this under one roof.
[Kakamega Governor Fernades Barasa during the opening of the branch. [Photo by Conrad Isiongo]
Other social amenities available around the mall are an information desk with friendly customer service agents ready to offer assistance and guidance, as well as answer queries and settle complaints if any. A wide parking area provides space for several automobiles, so there is no hassle or frustration for shoppers to park their vehicles. A 24-hour working ATM machine can be really frustrating when one is doing his or her shopping and then runs out of cash. Thinking about going out to the nearest bank can be time-consuming, but having an ATM at the mall lets one continue with their shopping without hindrance or fear. A lost and found section is also available, just in case you drop or misplace your belongings accidentally. You may announce it there, and anyone who comes across it may hand it over rather than running left and right in pursuit of it.
Bottom line: the shopping experience in the newly launched Naivas Mall Kakamega branch is more than the tip of the iceberg. With elevators, shoppers can easily move up and down as they do their shopping comfortably, and with adequate spacing, they can move around from one shelf line to another. Thanks to Naivas, shoppers all over and beyond Kakamega will be able to purchase a variety of items, with its location being primely close to the central business district (CBD) in Kakamega town, as it may not struggle to maintain the traffic volumes necessary to satisfy current tenants or to attract new high-quality ones. At the core of its operations is the drive to continuously meet and exceed the customer's needs, enabling them to provide better services. Living the business mantra, "We exist to make other people's lives better," the Naivas Kakamega branch is more than just a mall.
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